Return policy

cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled, you will receive a full refund. We cannot cancel an order if the product has already been shipped.

Returns (if applicable)

We accept product returns. Customers have the right to request a return within 30 days of receiving the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we need a receipt or proof of purchase. Do not return your purchase to the manufacturer.
Customers will only be charged shipping costs once (this includes returns); Consumers will not be charged a restocking fee for returning the product.

Refunds (if applicable)

Once your return is received and inspected, we will send you a confirmation email. We will also notify you whether your refund has been approved or rejected. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a specified period of days.

Late or missing refunds (if applicable)

If you haven't received your refund yet, please check your bank account again.
Then contact the company that issued the credit card, as it may take some time for your refund to be officially posted. Then contact your bank. There is often some processing time before your refund is posted. If you have done all this and have not yet received your refund, please contact us at  168goshop@gmail.com

Please contact customer service at 168goshop@gmail.com  for a return address